1. Introduction
SafeMarketSwap ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
Account Information
- Name and username
- Email address
- Phone number (optional)
- Profile photo (optional)
- Authentication credentials
Listing Information
- Item descriptions and photos
- Pricing information
- Category and location preferences
Location Data
- GPS coordinates when using safety features (Guardian Mode, Panic Button)
- Approximate location for listing searches (with permission)
Device Information
- Device type and operating system
- Unique device identifiers
- Push notification tokens
3. How We Use Your Information
| Data Type |
Purpose |
| Account info |
Create and manage your account, verify identity |
| Listing data |
Display and search marketplace listings |
| Location |
Enable safety features and local search |
| Device info |
Send notifications, improve app performance |
| Messages |
Facilitate buyer-seller communication |
4. Information Sharing
We may share your information in the following circumstances:
With Other Users
- Your public profile and listings are visible to other users
- Messages you send are visible to the recipient
- Ratings and reviews you give/receive are public
With Emergency Contacts
- When you activate the Panic Button, your location is shared with your designated emergency contacts
- Guardian Mode shares your location with selected contacts during meetups
With Service Providers
- Firebase (Google): Authentication, database, analytics
- Stripe: Payment processing
- Google Maps: Location services
- Cloudflare: Security and performance
For Legal Reasons
We may disclose information if required by law, court order, or to protect the rights and safety of users.
5. Data Security
We implement appropriate security measures including:
- Encryption of data in transit and at rest
- Secure authentication protocols
- Regular security audits
- Access controls for employee access
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.
- Account data: Retained until account deletion
- Listing data: Retained for 90 days after listing expires
- Messages: Retained for 1 year
- Location data: Retained for 30 days
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information
- Delete: Request deletion of your account and data
- Opt-out: Disable certain data collection (e.g., analytics)
- Portability: Request your data in a portable format
8. Children's Privacy
SafeMarketSwap is not intended for users under 18 years of age. We do not knowingly collect information from children.
9. California Residents (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to equal service regardless of privacy choices
We do not sell your personal information to third parties.
10. International Users
SafeMarketSwap is operated from the United States. If you access our services from outside the US, your information may be transferred to and processed in the US, where data protection laws may differ from your country.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or by email.
12. Contact Us
For privacy-related questions or to exercise your rights, please contact us:
Email: [email protected]
Mail: Baber-Heed Enterprises, Privacy Department